CEA INDUSTRY FORUM

LEADERSHIP - TECHNOLOGY - GROWTH

2009-10-21

ARIZONA GRAND RESORT
PHOENIX, AZ

Chris Fabian, EHF, President & CEO of Professional Service Solutions, LLC, announced his planned attendance at the 2009 CEA INDUSTRY FORUM. Mr. Fabian, is a highly experienced veteran of the CE Industry, with over 25 years of professional executive level management experience specializing in after sales SERVICE, RECYCLING and REVERSE LOGISTICS. During his distinguished career, Chris has worked for three of the largest Consumer Electronics manufacturers in the industrialized world. He has served in a variety of executive level positions at Philips Consumer Electronics Corporation, and as Vice President of Service at both Hitachi Home Electronics America and Toshiba America Consumer Electronics, LLC. Mr. Fabian founded Professional Service Solutions, LLC, a leading Consumer Electronics consulting firm in January 2006. The company offers expert consulting in a variety of after sales support disciplines.

The 2009 CEA Industry Forum is designed to inform and connect leaders in the CE industry. Industry Forum offers a chance to network with over 400 of the industry's top executives and decision-makers from retail, manufacturer and service provider companies. Participate in membership meetings, learn about the latest market research from CEA and attend programming designed to keep you up-to-date on the latest issues affecting our industry. This year's event takes place at the Arizona Grand Resort in Phoenix, AZ.

One of the highlights of this year’s CEA Industry Forum will take place on Wednesday, October 21, 2009, where the CEA Small Business Council and PARA Division will co-sponsor several very important events. Mr. Fabian serves as a board member of the CEA Small Business Council. The agenda for Wednesday, October 21, 2009 includes:

7-9 a.m. Small Business Council Meeting: This meeting will be open to all CEA members.

9-10 a.m. Plain Talk on the Economy: Presenter - Stuart Varney, Business and Financial Journalist, FOX News

The current global credit crisis is front page news around the world and is unprecedented in its far-reaching scope. Such momentous change has not occurred for decades, and the cascade of financial trouble has devastated many world economies. Despite this, Stuart Varney offers a positive take on the economy, and in plain talk, describes, with up-to-the-minute detail, the current financial situation and what it means for you, your family, and your business. In this age of uncharted economic territory, Varney shares his most pivotal reminder: America, and only America, has the flexibility and confidence to lead the world out of the crisis and come out stronger than ever.

10:15-11:15 a.m. How to Use Challenging Times to Your Advantage: Presenter - Bill Rancic, Business Entrepreneur, Winner of The Apprentice

An estimated 27.6 million viewers tuned in to watch Donald Trump say, "You're hired!" to Bill Rancic on NBC's hit reality show, The Apprentice. Rancic has been a true entrepreneur since he started his own business to put himself through school. A former real estate developer for the Trump Corporation, he is an avid business speaker on leadership and entrepreneurship. Now A&E's business guru on the new hit show, We Mean Business, he uses his savvy to help struggling entrepreneurs succeed. Bill Rancic discusses his secrets for personal and professional success using anecdotes from his entrepreneurial experiences and high-profile stint as the first-reigning Apprentice.

11:30 a.m.-1:30 p.m. Keynote Luncheon: Make Some Noise: Presenter - Ken Schmidt, Branding Guru and Former Director of Communications, Harley Davidson

Ken Schmidt's business keynote speech is a fascinating story of how businesses of any size and scope can - by focusing on understanding and harnessing the most basic drivers of human behavior - improve their competitiveness in even the most difficult marketing environments. The road to building a fanatically vocal customer base, creating a passionately loyal corporate culture, and developing leaders who inspire and motivate starts here. And it takes you to places you've never imagined.

Please join Chris Fabian and Professional Service Solutions at this year’s CEA Industry Forum. If you are a CE Industry Executive and decision maker, it is an event that you cannot afford to miss.

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CONSUMER RETURNS 2009

October 26-28, 2009 - JW Marriot Hotel, Buckhead, GA

2009-10-26

JW MARRIOTT, BUCKHEAD
Atlanta, GA

Please join Chris Fabian, EHF, President & CEO of Professional Service Solutions, LLC, at CONSUMER RETURNS 2009 at the JW Marriott Hotel in Buckhead (Atlanta, GA) October 26-28, 2009. Mr. Fabian, a highly experienced veteran of the CE Industry, has over 25 years of professional executive level management experience specializing in after sales SERVICE, REFURBISHING, RECYCLING and REVERSE LOGISTICS. Mr. Fabian, the founding chairman for the Consumer Electronics Committee at the Reverse Logistics Association, is also a member of NESDA's National Electronics Hall of Fame, inducted in June, 2007.

During his distinguished career, Mr. Fabian has worked for three of the largest Consumer Electronics manufacturers in the industrialized world. He has served in a variety of executive level positions at Philips Consumer Electronics Corporation, and as Vice President of Service at Hitachi Home Electronics America and at Toshiba America Consumer Electronics, LLC. Mr. Fabian founded Professional Service Solutions, LLC, a leading Consumer Electronics consulting firm in January 2006. The company offers expert consulting in a variety of Reverse Logistics disciplines including Product Returns Receipt, Processing, Refurbishing, Recycling and Green Disposal methodology. Mr. Fabian was responsible for overseeing product returns refurbishment and processing at both Hitachi and Toshiba. Today, though his work at Professional Service Solutions, he continues to work closely with selected industry partners to develop new and innovative world class alternatives in the reverse logistics sector.

"One of the largest impacts to Manufacturers and Distribution partners bottom line profits is the impact that result due to inefficient handling and processing of product returns" said Fabian. "Conferences such as Consumer Returns provide an excellent forum for Manufactures, OEM's, Distribution Partners and 3PSP's to meet and discuss world class solutions in the RL sector", Fabian elaborated. "Cost reduction, minimizing scrap and Green disposal can have a significant positive impact in reducing corporate losses, and perhaps more importantly, by minimizing the impact to the global environment". Consumer Returns 2009 has established the following objectives for this year’s conference:

Cutting Costs With Efficient Returns Management

Slash Unnecessary Costs Through Efficient Returns Management & Prevention:
1. Reducing returns to increase profitability and maintain customer loyalty and satisfaction.
2. Optimizing the reverse logistics processes needed for managing product returns, with a particular emphasis on driving out unnecessary costs, increasing
efficiency, and extracting maximum value from asset recovery activities.

We hope that you will join Chris Fabian at Consumer Returns 2009. It is guaranteed to be one of the RL highlights of 2009.

If you would like to contact Mr. Fabian for a specific meeting time during Consumer Returns 2009, please email him directly at:
cfabian@profservsolutions.com or call Professional Service Solutions at 770-286-0502.

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2010 INTERNATIONAL CES

IMAGINE THE INNOVATIONS

2010-01-07

Las Vegas Convention Center
Las Vegas, NV

PROFESSIONAL SERVICE SOLUTIONS, LLC will be attending the annual Consumer Electronics Show “2010 INTERNATIONAL CES” at the Las Vegas Convention Center, Las Vegas, NV January 7-10. 2010. With more than four decades of success, the International CES show reaches across global markets, connects the industry and enables CE innovations to grow and thrive.

Chris Fabian, EHF, President & CEO of Professional Service Solutions, LLC, announced his planned attendance at 2010 International CES. Mr. Fabian is a highly experienced veteran of the CE Industry, with over 25 years of professional executive level management experience specializing in after sales SERVICE, RECYCLING and REVERSE LOGISTICS. During his distinguished career, Chris has worked for three of the largest Consumer Electronics manufacturers in the industrialized world. He has served in a variety of executive level positions at Philips Consumer Electronics Corporation, and as Vice President of Service at Hitachi Home Electronics America and at Toshiba America Consumer Electronics, LLC. Mr. Fabian founded Professional Service Solutions, LLC, a leading Consumer Electronics consulting firm in January 2006. The company offers expert consulting in a variety of after sales support disciplines.

The International CES is produced by the Consumer Electronics Association (CEA), and is the preeminent trade association promoting growth in the consumer technology industry. CEA represents more than 2,100 corporate members involved in the design, development, manufacturing, distribution and integration of consumer electronics products. All profits from CES are reinvested into industry services, including technical training and education, industry promotion, engineering standards development, market research and legislative advocacy. The 2010 International CES Venues are:

LVCC, Central Hall
• Audio/Video and Digital Imaging Exhibits
• Booth #s 7000-15999
• International CES TechZones

LVCC, Grand Lobby
• Innovations Design and Engineering Showcase
• Exhibits
• Experience CEA

LVCC, North Hall

North Hall Upper & Lower Level Meeting Rooms
• CEA Member Lounge
• Conference Sessions and Conference Session Registration
• Home Theater/Home Systems Exhibits
• Information Technology (IT) and Wireless Communications Exhibits
• Meeting Rooms N101-N120, N201-N264
• International Gateway

North Hall
• Main Attendee Registration
• Booth #s 100-6999 and L3-L21
• In-Vehicle Technology Exhibits and Additional Audio/Video Exhibits
• International CES TechZones and CE Spotlights, including Living in Digital Times and many more

LVCC, South Halls

South Halls 1-2, Ground Level
• Booth #s 20000-22999 (S1)
• Booth #s 25000-27999 (S2)
• Conference Sessions (S2)
• EHX@CES
• Conference Sessions and Conference Session Registration
• Gaming Showcase
• Underground Gaming Series Tournament
• Home Systems Exhibits
• Home Theater Exhibits
• iLounge Pavilion
• International CES TechZones
• Meeting Rooms S101-S118 (S2)
• Satellite System Exhibits

South Halls 3-4, Upper Level
• Booth #s 30000-32999 (S3)
• Booth #s 35000-37999 (S4)
• CES Meeting Place: Hospitality Suites
• Computer Hardware and Software Exhibits
• Digital Imaging Exhibits
• Digital Imaging Showcase
• Gaming Exhibits
• Home networking Exhibits
• Information Technology (IT) Exhibits
• International CES TechZones
• Internet Infrastructure and Content Exhibits
• Meeting Rooms S201-S218 (S4)
• Wireless Technology Exhibits
• Wireless World

South Hall Connector
• Blogger Lounge and Registration
• Exhibit Space Selection Room
• CEA Member Lounge and Allied Associations Lounge
• International Commerce Center
• Meeting Rooms S219-S233
• Press Room and Press Registration
• Press Conference Room
• Show Office • Booth #s 30000-32999 (S3)
• Booth #s 35000-37999 (S4)
• CES Meeting Place: Hospitality Suites
• Computer Hardware and Software Exhibits
• Digital Imaging Exhibits
• Digital Imaging Showcase
• Gaming Exhibits
• Home networking Exhibits
• Information Technology (IT) Exhibits
• International CES TechZones
• Internet Infrastructure and Content Exhibits
• Meeting Rooms S201-S218 (S4)
• Wireless Technology Exhibits
• Wireless World

CES Central Plaza
• Exhibits
• Restaurant Row and Plaza Cafe

Las Vegas Hilton
• Booth #s 40000-56022
• International Gateway
• Satellite Registration
• Keynotes

Renaissance Las Vegas
• Exhibitor meeting rooms and hospitality suites

The Venetian
The Venetian features more than 200 high-performance audio exhibitors. View a map of the overall CES exhibits happening at The Venetian.

Take the free CES shuttle to get to this exciting 2010 International CES venue.
• Attendee and Exhibitor Registration
• CES Unveiled: The Official Press Event of the International CES
• High-Performance Audio Exhibits
• Press/Blogger Lounge
• Exhibitor Press Conferences

PROFESSIONAL SERVICE SOLUTIONS, will again be meeting with the most major Consumer Electronics Manufacturers, Retail Dealers and Third Party Service Providers. PSS is a leading consulting firm based in the Atlanta GA area. We specialize in virtually all facets of Consumer Electronics after sales support functions. These include rework, depot repair, product returns receipt, processing, refurbishing, recycling, and disposal. To meet with the experts at Professional Service Solutions prior to or during the 2010 International CES show, please contact Professional Service Solutions by email at contact@profservsolutions.com or by telephone at 770-286-0502.
When it comes to Consumer Electronics After Sales Support, no one can better assist you in meeting your support requirements better than PROFESSIONAL SERVICE SOLUTIONS.

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